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Business Technology Specialist

We need technical Business Technology professionals who are passionate about technology, love helping businesses grow and enjoy working directly with end-users and business owners on a daily basis.

 


 

JOB DESCRIPTION

As a Business Technology Specialist at Syracuse Technologies, you will play a pivotal role in providing technical support and assistance to our clients in the field of Information Technology. Additionally, you will provide AV support for audio-visual equipment.
 

RESPONSIBILITIES

  • Provide first-level technical support to end-users, resolving hardware and software issues related to computer systems and peripherals.

  • Assist with the setup, configuration, and maintenance of IT equipment.

  • Troubleshoot and resolve network connectivity issues.

  • Assist in software installations and updates.

  • Offer AV support for audio-visual equipment, ensuring proper setup and functionality.

  • Help maintain an inventory of IT equipment and supplies.

  • Collaborate with senior IT technicians on more complex IT issues and projects.

  • Maintain documentation of IT processes and procedures.
     

QUALIFICATIONS

  • High school diploma or equivalent; technical certification or coursework in IT is a plus.

  • Strong passion for technology.

  • Basic understanding of computer hardware and software.

  • Excellent problem-solving and communication skills.

  • Willingness to learn and adapt to new technologies.

  • Strong teamwork and interpersonal skills.

  • A proactive attitude and a strong work ethic.

PHYISICAL AND MENTAL REQUIREMENTS

  • Ability to sit, stand, walk, talk, hear, climb, balance, stoop, kneel, crouch, crawl, reach, push, pull, lift, use fingers, grasp, feel, shovel, and perform repetitive motions with hands and/or wrists.

  • Ability to exert up to 25 pounds of force occasionally, and/or up to 10 pounds of force to regularly move objects.

  • Minimum mental and visual attention required for performing highly routine, simple work such as cleaning, using hand-held tools, and operating simple controls.

 

SPECIAL REQUIREMENTS

  • Regular, physical, on-site attendance is required.

SALARY RANGE - $18.00 to $24.00 Hourly

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