Business Technology Specialist
We need technical Business Technology professionals who are passionate about technology, love helping businesses grow and enjoy working directly with end-users and business owners on a daily basis.
JOB DESCRIPTION
As a Business Technology Specialist at Syracuse Technologies, you will play a pivotal role in providing technical support and assistance to our clients in the field of Information Technology. Additionally, you will provide AV support for audio-visual equipment.
RESPONSIBILITIES
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Provide first-level technical support to end-users, resolving hardware and software issues related to computer systems and peripherals.
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Assist with the setup, configuration, and maintenance of IT equipment.
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Troubleshoot and resolve network connectivity issues.
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Assist in software installations and updates.
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Offer AV support for audio-visual equipment, ensuring proper setup and functionality.
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Help maintain an inventory of IT equipment and supplies.
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Collaborate with senior IT technicians on more complex IT issues and projects.
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Maintain documentation of IT processes and procedures.
QUALIFICATIONS
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High school diploma or equivalent; technical certification or coursework in IT is a plus.
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Strong passion for technology.
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Basic understanding of computer hardware and software.
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Excellent problem-solving and communication skills.
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Willingness to learn and adapt to new technologies.
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Strong teamwork and interpersonal skills.
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A proactive attitude and a strong work ethic.
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PHYISICAL AND MENTAL REQUIREMENTS
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Ability to sit, stand, walk, talk, hear, climb, balance, stoop, kneel, crouch, crawl, reach, push, pull, lift, use fingers, grasp, feel, shovel, and perform repetitive motions with hands and/or wrists.
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Ability to exert up to 25 pounds of force occasionally, and/or up to 10 pounds of force to regularly move objects.
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Minimum mental and visual attention required for performing highly routine, simple work such as cleaning, using hand-held tools, and operating simple controls.
SPECIAL REQUIREMENTS
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Regular, physical, on-site attendance is required.
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SALARY RANGE - $18.00 to $24.00 Hourly
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